A general 5-stage process for determining and using Performance Quality Standards is shown below:
* The term Performance Quality Assessment, PQA, has frequently been used to indicate an assessment of a facility against a range of performance criteria. For ease of clarity, and to avoid over using the term 'performance quality', the use of the word assessment is taken to mean the same thing.
(Drury, S., (1992), 'Science and the art of turf maintenance', Horticulture Week, March 6, 19-24;
Drury, S. (1992), 'Measure for leisure. How do you set quality standards for sports and leisure facilities Turf Management, April, 23-26;
Anon, (1994), 'Performance Quality Assessment - Measurable Limits of Quality', Nottinghamshire County Council, Leisure Services Department, Sport and Landscape Development Unit)
