Data Protection Register No: Z7641141

How Your Information Is Used

The IOG is continually working to develop useful Internet services and web sites that are safe, easy, and respectful of our customers. This web site is maintained by The Institute of Groundsmanship (IOG). Our corporate offices are located at 28 Stratford Office Village, Walker Avenue, Wolverton Mill East, Milton Keynes, MK12 5TW. You can also reach us by telephone on +44 (0) 1908 312511.

Our privacy policy is laid out below but if we have contacted you and you no longer wish to receive information from us then first of all we apologise for the inconvenience. To be removed from our database please click here to advise us by email.

The IOG defines its customers as follows:

• Members
• Training course and seminar delegates
• IOG online shop customers
• Trade Show visitors
• Trade Show exhibitors
• Conference visitors
• Inquiries
• Speakers
• Sponsors
• Press
• Other individuals with whom the IOG maintains business relationships or communications

Types of Information Gathered

There are two primary types of information provided by IOG customers. The definitions and treatments of these types are as follows:

Financial Information - Payment information gathered during the registration or purchasing process - including but not limited to, credit card numbers, financial institutions, and expiration dates - is considered Financial. This information is not distributed under any circumstance.

Professional Information - Data that customers provide to the IOG through various methods of communications with the IOG is considered professional information that is stored and managed for the IOG�s internal use. Professional information includes, but is not limited to, name, address, company name, company address, phone number, fax number, email address, as well as questions answered on survey or registration forms. Data captured during a customer's visit to an IOG web site, as well as during a visit with another IOG customer, is also considered professional information and may also be stored for the IOG�s internal use. Professional information may be, upon the consent of the IOG, shared with other organisations or IOG customers for the purpose of facilitating business relationships in our customer's best interests.

Opt Out

The IOG will accept, acknowledge and maintain any customer's request to opt-out of either future communication from the IOG or future communication from any third party to whom the IOG may provide customer information.

The IOG will accept opt-out requests via the contact details below as follows:

• By Sender: the IOG or third party
• By Show: i.e. IOG SALTEX, IOG Scotsturf
• By Medium: Mail, Phone, Fax, Email (or All)

Any queries/questions/opt out

If you have any questions or concerns about your customer information or your request to opt-out of communications from the IOG or its third party partners, please contact our Corporate Headquarters via e-mail marketing@iog.org, telephone +44 (0) 1908 312511, or FAX +44 (0) 908 311140 or by post to 28 Stratford Office Village, Walker Avenue, Wolverton Mill East, Milton Keynes, MK12 5TW, United Kingdom

Security

This site utilises a secure server to protect your financial and professional information. Secure server software is used to encrypt the information sent between your Internet browser and our Internet site. This ensures the security of your professional and financial transaction details when using this site. We follow strict security procedures in the storage and disclosure of information you have given to us and may, on occasion, request proof of identity before we disclose any professional information to you.

E-mail addresses

This site recognises the home servers of visitors, but not their e-mail addresses. Individually identifiable e-mail addresses are not captured or stored unless they are provided. Persons who communicate with the IOG, and supply us with an e-mail address, are consenting to and may receive future communications by e-mail. Persons who do not wish to receive e-mail messages may contact the IOG and ask to be removed; to do so, send an e-mail to marketing@iog.org and specify your name, company name (where applicable) and e-mail address. As such, the IOG supports the customer's right to "opt-out". Persons who request information about the IOG, and who supply us with their name and address and/or email and/or telephone details will be added to our database to receive the requested information.

Disclaimer

No part of this website may be reproduced or transmitted by any means, electronic, mechanical, (including photocopying), recording or by any information storage and retrieval system, without prior permission from the IOG, the copyright owners. The IOG�s websites are published by The Institute of Groundsmanship.

This site contains links to external sites. The IOG is not responsible for, and has no control over, the content of such sites. Information on this site, or available via hypertext link from this site, is made available without responsibility on the part of Reed Exhibitions Limited.

The Institute of Groundsmanship disclaims all responsibility and liability (including negligence) in relation to information on or accessible from this site